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Targetfour

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Helpdesk Software > Product Index  Helpdesk: HEAT 8.3

HEAT

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HEAT SelfService Overview

HEAT SelfService is an easy, intuitive and convenient self-help tool. This powerful module allows your employees and customers access to the problem-solving capabilities of your HEAT system from any computer with a Web browser 24-hours a day, seven days a week. This translates into increased efficiencies right from the start:

  • Reduced call volume
  • Less pressure on technicians
  • Increased customer satisfaction

More Time Savings and Cost-Efficiencies

Now, your HEAT administrator can control many of its features directly from the Web page. Plus, you can customize the look and feel of the user interface and change the data presented on your HEAT Self Service Web pages.

This Web-based design keeps your cost low by eliminating the need to install, maintain and upgrade software on user PCs.

Moving forward with HEAT
Schedule a live online demo
Request a requirements meeting
Product info
Product overview
HEAT 8.37 features
Case studies
Extended HEAT solutions
IP Contact Centre
iHEAT
HEAT Asset Tracker
HEAT Self Service
HEAT Plus Knowledge
HEAT Plus Remote Support Suite
Extending HEAT to Blackberry
Targetfour Password Reset

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Targetfour, Ltd. +44 (0) 1344 762721
http://www.targetfour.com

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